1. What is freight forwarding?

Freight forwarding is the process of organizing and managing the transportation of goods through air, sea, or road, ensuring safe and timely delivery.

2. Why should I use a freight forwarding company?

A professional freight forwarder saves time, reduces risk, and handles documentation, customs procedures, and cargo tracking.

3. What services does Align Shipping Service provide?

• Freight forwarding (air, sea, and road)
• Import and export customs clearance
• Documentation handling
• Cargo consolidation
• Door-to-door delivery support

4. What is customs clearance?

Customs clearance is the process of declaring goods to customs authorities, verifying documents, paying duties, and ensuring compliance.

5. What documents are required for customs clearance?

• Commercial Invoice
• Packing List
• Bill of Lading / Airway Bill
• Import Export Code (IEC)
• Shipping Bill (exports)
• Bill of Entry (imports)

6. How long does customs clearance take?

Usually 1–3 working days if documents are complete and compliant.

7. What causes delays in customs clearance?

Incorrect documentation, wrong HS codes, valuation issues, inspections, and regulatory checks.

8. How is customs duty calculated?

Duty depends on HS code, product value, duty rates, and country of origin.

9. Difference between air freight and sea freight?

Air freight is fast and ideal for urgent cargo.
Sea freight is economical for heavy and bulk shipments.

10. Can Align Shipping Service help reduce shipping costs?

Yes, we optimize routes, carriers, documentation, and consolidation to reduce costs.

11. Do you provide door-to-door logistics solutions?

Yes, we manage pickup, transport, clearance, and final delivery.

12. Why choose Align Shipping Service?

We offer experienced professionals, transparent processes, timely delivery, and customer-focused service.